Privacy & Security Policy

Data Protection

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the data protection act 1998) and according to which web trader code of conduct. We are registered and compliant with ICO (Information Commissioner’s Office).

We will only collect information given at the time of ordering or registering. We confirm that we will not pass on any of your information to any other company. Any information collected by us will only be used to send further offers or promotional items to you by Sunderland Physiotherapy Clinic solely. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

Your details will only be added to our mailing list should you consent to it, but you have the right to unsubscribe from these at any time, by following the unsubscribe links on the newsletter emails or asking us to unsubscribe you by sending an email to

Code of conduct
Our team of Physiotherapists are registered with the Health and Care Professions Council (HCPC), The Chartered Society of Physiotherapy (CSP) and The Acupuncture Association of Chartered Physiotherapists (AACP). We abide by all professional standards of care, code of conduct and data protection. Our associate therapists are all fully registered and insured and abide by their professional regulations.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.